The team at Great Lakes 1-800 Painting have experienced a positive change in morale the past few months. Our employees have been taking a positive approach when coming into work for that daily grind. A companies low morale can be come contagious when not addressed and ultimately create a miserable work day. Instead of our guys sighing, rolling eyes, blaming others, and passing on a bad mood, our team has become excited to show up for work every day.
Here are a few ways we are changing our culture:
“Good Job” Goes a Long Way
Busy days turn into busy weeks, which turn into busy months and years—which means we often forget to stop and celebrate small successes. But taking a moment to recognize your team members for a job well done in their day-to-day work is the easiest, cheapest, and most effective way to boost morale.
Also, find opportunities to highlight an individuals contributions in front of the whole group, making them feel valued.
2. Weekly Meetings
“Take them to breakfast”
For the better part of three months now, we have been taking our guys to breakfast once a week. This allows the guys to fuel up and get to know each other without a paint brush in their hand. We start our meeting with “Big Wins” for the week and let our team members express to the others whats working for them. The we unpack whats not working. If there is anything bothering an individual, this is time we confront frustrations head on. Even with well-deserved compliments and concrete goals to work toward, it’s completely normal for your team members to experience moments of low team morale. But instead of waiting for these periods to naturally pass, use moments of frustration to seek feedback and look for solutions. Proactively find out from your team members why they’re feeling down and what you could do to better manage them. These conversations can be awkward at first, but they’re also a great way to get honest and helpful feedback.
GroupMe is a messaging app. We use GroupMe to keep our team together. We encourage compliments, pictures, and communication. The app allows us to add schedules, memos and encouragement. We have found that some employees who would normally hold back their thoughts during a verbal meeting are more likely to communicate with others on the app.
Remember, the difference between Ordinary and Extraordinary is that little “EXTRA”